Privacy & Security
COLLECTION OF INFORMATION
We collect and store information that you enter into this website. For example, when you place an order, we collect and store the following information that you provide: name, billing address, shipping address, email address and telephone number. This information is used to process and ship your order, to send order and shipping confirmations and to provide customer service. If you sign up for promotional emails, we may use your information to customise your emails to make them as relevant to you as possible. If you do not want to receive promotional emails from Linda’s Chilli Relish, you can opt out anytime using the link provided in the emails.
DISTRIBUTION OF INFORMATION
We do not share any customer information with any third parties for any reason except for fulfilling an order (for example the postal or delivery service requires shipping information and often a telephone number).
We collect and store certain other information automatically whenever you interact with this Website. For example, we collect your IP address, browser information and referring website domain name every time you visit this website. We also collect information regarding customer traffic patterns and website usage. This information is used to analyse and improve this website and to provide you with a better shopping experience.
Also, like many websites, we use “cookies”, which are files stored on your computer’s hard drive by your browser. Cookies help us to identify existing customers and to optimise their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves the website without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better shopping experience.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is never provided to these companies for marketing purposes.
COMMITMENT TO DATA SECURITY
Your personally identifiable information is kept secure. Only Linda and Bruce have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Linda’s Chilli Relish makes every effort to ensure that all of the transactions that occur on this website are secure. All orders are transmitted over secure, industry standard SSL (Secure Sockets Layer) encryption technology. We do not store your credit card details after your purchase has been made.
REMOVAL OR EDITING OF YOUR INFORMATION
You can edit your personal information in our website in My Account area at any time. You can remove yourself from promotional emails by opting-out using a link provided in all of our promotional emails. You can delete yourself from our database by contacting us at any time.
PRIVACY CONTACT INFORMATION
By e-mail: firstname.lastname@example.org
By phone: 0404 155 388
We reserve the right to make changes to this policy.